The Sole Co is an online-only store, which helps us keep prices fair and accessible. We include detailed sizing guidance to help you get the right fit — and easy exchanges if it’s not quite right.

No — we don’t have a traditional retail space, but we do offer local pickup from our warehouse in Midvale, WA.

Yes! Orders can be collected from our Perth warehouse in Midvale. You’ll receive the pickup address and collection instructions after placing your order.

All orders need to be placed through our website so we can ensure secure checkout and accurate stock tracking.

TAYGRAs are soft and flexible, which helps them suit a variety of foot shapes. That said, if you usually buy wide-fit shoes or are between sizes, we recommend sizing up.

Sale items can be exchanged or returned for store credit within 30 days, but we don’t offer refunds on sale items.

All orders are packed and shipped from our Perth warehouse in Midvale, WA.

We dispatch every business day from our warehouse in Midvale, WA. Standard delivery times vary depending on your location:

• WA: 1-3 business days
• Rest of Australia: 3-7 business days
• AUS Express: 1-4 business days
• NZ and international: Varies by location — see our Shipping page for more.

You'll receive a tracking link as soon as your order is on the move.

Shipping within Australia is a flat rate of $8, or free when you spend $199 or more. Express shipping is also available for $15 if you need your order in a hurry.

NZ shipping is $25, and all other international shipping rates are shown here!

Yes! We offer express shipping within Australia for $15, which takes 1-4 business days.

Absolutely. Once your order is dispatched, you’ll receive a tracking link via email.

You can generally shop your usual size. However, TAYGRAs are designed to be slim and firm-fitting compared to traditional sneakers — almost like a second skin. If you prefer a little more room or plan to wear thicker socks, we recommend going up one size.

All TAYGRAs are unisex and listed in European sizes. For best accuracy, we suggest measuring your foot length in cm and referring to our size guide. If you’re still unsure, feel free to email us — we’re happy to help you find the right fit.

We suggest sizing up if you’re between sizes, especially if you prefer a little more room.

Yes! They’re designed to be worn with thin socks for a breathable and comfy fit.

Every pair is handmade in Brazil by a small, family-run business using recycled materials, low-water practices, and ethical processes.

TAYGRAs use a mix of upcycled fabrics, recycled rubber, and eco-friendly synthetics. They’re ultra-flexible, lightweight, and vegan.

TAYGRAs can be machine washed on a cold, gentle cycle — just be sure to remove the insoles first and pop them into a garment bag for extra protection. Always use cold water only, as heat may compromise the glue and materials. Once washed, air dry them in the shade (never tumble dry), and they’ll be fresh and ready to go.

Absolutely. They’re made to move with you — from school drop-offs to studio sessions to coffee catch-ups.

We offer returns within 30 days of delivery. Items must be unworn and returned in the original shoe bag. Read the full policy here.

Yes — just submit a return request via your account, or email us at hello@thesoleco.au Once we’ve received and approved your return, we’ll send out your exchange.

Yes — refunds are processed once your return is received. If you paid with a gift card, your refund will be reissued as store credit.

Sustainability isn’t a trend for us — it’s the foundation.

TAYGRA shoes are made with care in Brazil using recycled and low-impact materials. They're 70% handcrafted, 30% machine-assisted, and always ethically produced. They use non-toxic, water-based glues and limit waste by repurposing offcuts — which go on to fill cushions, toys, and more. Each pair comes in a reusable shoe bag, without unnecessary packaging.

TAYGRA also supports reforestation of the Amazon through their Curupira project. A portion of each sale funds tree planting — helping regenerate rainforest and preserve this vital ecosystem. One pair at a time, they’re walking toward a better future.

Yes. Our satchels are compostable and reusable, and your shoes arrive in a soft drawstring shoe bag (no box waste here).

Because the impact of conventional footwear is staggering. In 2022, global footwear production reached approximately 23.9 billion pairs . Estimates suggest that around 22 billion pairs of shoes end up in landfill each year, with many discarded within the first 12 months of purchase.

Most shoes are made from mixed materials — rubber, plastic, leather, synthetics — that can take decades or even centuries to break down. By choosing consciously-made footwear like TAYGRAs, you're helping reduce this waste and supporting a more sustainable future.